Privacy Policy

Terms and Conditions

1.     Acceptance of Terms

  • These terms and conditions outline the rules and regulations for using our hair and beauty services.
  • By accessing or using our services, you agree to abide by these terms. If you disagree with any part of these terms, you should not use our services.
  • By purchasing and/or using our hair and beauty services, whether online or in-shop, you acknowledge and agree to these terms and conditions.

2. ​Appointments and Reservations

  • Appointments can be made online or contact us, subject to availability.
  • Booking fee must be made in full at the time of online booking, to secure your appointment.
  • Please note that Booking fee as collected in advance is solely designated as a cancellation fee, and the remainder of the service fee is expected to be settled directly with the salon at the time of service.

3. ​Cancellation and Refunds

  • Cancellations or rescheduling must be made at least 48 hours before your scheduled appointment.
  • Late cancellations or no-shows result in a forfeiture of  your deposit.
  • Deposits and payments are non-refundable in the case of cancellations or no-shows.
  • Late arrivals may result in the forfeiture of your deposit or prepayment. 
  • Failure to cancel or reschedule within the specified timeframe may result in the forfeiture of the service fee.

4. ​Services and Pricing

  • We offer a range of hair and beauty services, each with specific pricing indicated on our website or in our salon.
  • Prices are subject to change without notice.
  • Additional charges may apply for extra services or extended appointment times.

5.  ​Promotions and Discounts

·       Promotional bookings are subject to availability and may have specific terms.

6. ​Health and Allergies

  • Clients are responsible for disclosing any allergies, medical conditions, or sensitivities before receiving services.
  • We reserve the right to refuse service if a client's health or safety might be compromised.

7. ​VIP Package & Gift Card ​

·       No Cash Value: The gift card and VIP packages have no cash value and cannot be redeemed for cash. 

·       Lost or Stolen Cards: We are not responsible for lost or stolen cards. Please treat your gift card and package receipts like cash and keep it in a safe place.

·       Lost or stolen gift cards and package receipt will not be replaced or refunded.

·       Non-Transferable: All the gift card and VIP packages are non-transferable and can only be used by the intended recipient.

·       Expiration Date: All the gift card and VIP packages are valid for use within 4 months from the date of purchase.

·       Any unused balance on the gift card and VIP packages will expire after the 4-month period.

8. ​Liability

  • We take reasonable care to provide quality services, but we are not liable for any damages or injuries resulting from the use of our services.

9. ​Intellectual Property

  • Any content provided on our website, social media, or promotional materials is our intellectual property and should not be reproduced without permission.

10. ​Privacy and Data

  • We collect and store personal information for the purpose of providing services. Your data will be treated in accordance with our privacy policy.

11. ​Client Conduct

  • We expect clients to behave respectfully towards our staff and other clients. We reserve the right to refuse service to anyone who displays disruptive behavior.

12. ​Changes to Terms

  • We may update or modify these terms from time to time. It's your responsibility to review them periodically.

13. ​Contact Information

  • If you have any questions about these terms, you can contact us at 0416424940.

By purchasing & booking an appointment, you acknowledge and agree to abide by these terms and conditions. Please contact us for any clarifications or questions.  


Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.

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